Success Counselor (Worcester)

Job Locations US-MA-Worcester
Posted Date 1 month ago(2/16/2018 2:41 PM)
Direct Service / Work with Students
During college semester, 2 - 3 days of travel required per week. This will include a 2- to 3-night overnight stay each month. Travel time is up to 3 hours each way.
Work Hours
Based on a 40-hour workweek, daily shift is 8.5 hours, and includes a 1/2 hour unpaid break. Daily shift must include core hours of approx. 10am - 6pm. Occasional evening/weekend events required.
Regular Full-Time
Targeted Job Start Date
Salary Range
Mid 30s

Overview & Benefits

Bottom Line is dedicated to helping low-income, first generation students get into college, graduate college, and go far in life.  Our vision is to dramatically transform urban communities by producing thousands of new career-ready college graduates.


As one of the first college support organizations to focus on completion, Bottom Line now produces best-in-class graduation rates that eliminate the significant gap between low-income students and their wealthier peers. We operate regional programs in Massachusetts, where we were founded in 1997, New York City and Chicago that collectively serve over 6000 students.  We plan to open two new sites in major urban areas and double our footprint to 11,000 students by 2020.


Bottom Line identifies students who have the desire and potential to earn a degree, but lack the support structures necessary to navigate the college application process, make a responsible school choice, succeed in college, and prepare for a meaningful career.  


Over the last 20 years, Bottom Line has developed a proven and proactive long-term, high-touch, high-impact model.  Full-time, trained and specialized advisors leverage our DEAL model which addresses the four key areas that are most likely to lead to college success:  Degree, Employability, Financial Aid, and Life.  Our relationship and results focused approach helps our students change their lives by gaining economic mobility through college selection, graduation, and career-readiness.


When you join Bottom Line, you will find a rewarding, fast-paced, results-oriented environment. We build strong relationships with our students and with each other. We take our work seriously, and we know that a focus on data and metrics is integral to our continued success. Experts in our fields, we are driven by our mission and we are extremely proud of the work we do.


Bottom Line offers a comprehensive benefits package:



The primary responsibility of Success Counselors is to support a caseload of approximately 85 college students at 2-3 college campuses.

  • Success Counselors provide one-on-one academic, financial, personal, and career advising.
  • Success Counselors track and record student progress in our database using both quantitative and qualitative data.
  • Success Counselors also support programming connected to some of the following activities: transition events for graduating high school seniors, relationship-building with college and university partners, on-campus event planning for students, resource development and curriculum planning.

Success Counselor roles are full-time; frequent travel including overnight visits to college campuses is required; occasional evening and weekend work is required.



For more information, please visit



  • Support a caseload of 80 – 90 college students.
  • Follow Bottom Line’s structured curriculum (DEAL), which supports students in four areas: Degree, Employability, Financial Aid and Life Skills.
  • Help students resolve general obstacles that come up throughout the school year.
  • Track and record student progress, using both quantitative and qualitative measures.
  • Support programming connected to some of the following activities.
    • Transition workshops and events for graduating high school seniors
    • Relationship-building with college and university partners
    • On-campus event planning for students
    • Resource development and curriculum planning


  • Bachelor’s degree and work authorization required
  • 1 – 2 years of related work experience
  • Experience developing trusting relationships with college students
  • Demonstrated commitment to Bottom Line’s mission and core values
  • Experience working in a data-driven and process-driven organization
  • Flexibility to work outside of regular hours in order to meet students’ needs
  • Experience working with diverse teams
  • The ability to make a minimum of a two-year commitment
  • Fluency in language other than English a plus
  • Valid driver's license required and access to a car strongly preferred 


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