Access Counselor (Jamaica Plain)

Job Locations US-MA-Jamaica Plain Boston
Posted Date 1 week ago(3/8/2018 2:57 PM)
Direct Service / Work with Students
10 - 20% (local travel)
Work Hours
Access Counselors work an 8.5 hour shift, including a daily ½ hour unpaid meal/rest break to comply with FLSA. This includes core hours when all counselors are expected to be present: 10:00 am to 6:00 pm from March through August and 11:30 am to 7:30 pm from September through February. Additionally, Access Counselors work approximately 8 Saturdays from Oct. through Jan. There may be times throughout the year when a counselor may be expected to work additional hours and/or flex their schedule to meet the needs of our students.
Regular Full-Time
Targeted Job Start Date
Salary Range
Mid-upper 30's

Overview & Benefits

Bottom Line is dedicated to helping first-generation students from low-income backgrounds get into college, graduate from college, and go far in life.  Our vision is to dramatically transform urban communities by producing thousands of new career-ready college graduates.


As one of the first college support organizations to focus on college completion, Bottom Line now produces best-in-class college graduation rates that eliminate the significant gap between first generation students from low-income backgrounds and their wealthier peers. We operate regional programs in Massachusetts, where we were founded in 1997, New York City and Chicago that collectively serve over 7,000 students. We plan to open two new sites in major urban areas and increase our footprint to over 10,000 students by 2020.


Bottom Line focuses on students who have the desire and potential to earn a degree, but lack the support structures necessary to navigate the college application process, make a responsible school choice, succeed in college, and prepare for a meaningful career.


Over the last 20 years, Bottom Line has developed a proven and proactive long-term, high-touch, high impact model.  Full-time, trained and specialized advisors leverage our DEAL model which addresses the four key areas that are most likely to lead to college success: Degree, Employability, Affordability, and Life.  Our relationship and results focused approach helps our students change their lives by gaining economic mobility through college selection, graduation, and career-readiness.


At Bottom Line, we also have a strong commitment to Diversity, Equity and Inclusion.  We aim to attract and retain employees who hold these same values, and help us further recognize and celebrate the diversity amongst us. 


When you join Bottom Line, you will find a rewarding, fast-paced, results-oriented environment. We build strong relationships with our students and with each other. We take our work seriously, and we know that a focus on data and metrics is integral to our continued success. Experts in our field we are driven by our mission and we are extremely proud of the work we do.


Bottom Line offers a comprehensive benefits package



For more information, please visit and


The primary responsibility of the Access Counselor is to provide one-on-one advising to a caseload of approximately 65 high school seniors. The Access Counselor helps students identify college options, write application essays, submit applications, complete financial aid requirements, analyze acceptances and award packages, and make a responsible college choice. The Access Counselor tracks and records student progress in our database using both quantitative and qualitative data.



Direct Student Support - 70%

  • Provide one-on-one advising to a caseload of approximately 65 high school seniors
  • Guide each student through the college and financial aid application processes
    • Research and create custom college lists based on student priorities, admissions data, and affordability data
    • Facilitate application registration and completion (the Common Application and additional school-specific applications)
    • Provide support for essays and writing samples including brainstorming, revising, and finalizing in person and remotely
    • Assist in the completion of financial aid requirements
    • Analyze acceptances and award packages
    • Help students make a responsible college choice
  • Help students resolve general obstacles that come up throughout the school year by coaching them on self-advocacy and resourcefulness skills
  • Remote Support
    • Develop individualized communication plans to ensure students remain engaged with the program and meet deadlines

    • Respond to all student text/calls/emails within 48 hours (Monday – Friday)

Caseload Management & Data Management - 15%

  • Track and record student progress in our database, using both quantitative and qualitative measures - within 48 hours

  • Manage a caseload of approx. 65 high school students, including, but not limited to:

    • Schedule all student meetings on a weekly, or as needed, basis

    • Manage time and calendar to meet minimum number of meetings each week

    • Meet minimum average of eight meetings per student throughout the year

    • Ensure that all students meet individual and institutional deadlines

Program Support - 10%

  • Collect copies of college decision and financial aid award letters used to generate organizational admissibility and affordability data
  • Recruit 11th graders for new Access class and guide a caseload of applicants through the confirmation and intake processes
  • Support programming connected to some of the following areas:
    • Scholarship applications
    • Success Direct Recruitment and Success Transition
    • Relationship-building with community partners and school guidance counselors
    • Resource development and curriculum planning

Organizational Support – 5%

  • Support the Success team and the Development and External Affairs team by attending events, networking with guests / supporters, and providing event logistics as needed
  • Represent the Bottom Line brand in a positive light, and take actions to increase brand awareness throughout the community

Duties, responsibilities and activities may change at any time with or without advanced notice.



  • Bachelor’s degree and work authorization
  • 2 years of related experience
  • Excellent writing and editing skills
  • Experience developing trusting relationships with urban high school students
  • Demonstrated commitment to Bottom Line’s mission, vision, and core values
  • Demonstrated proficiency and/or growth potential in Bottom Line's seven core competencies: Relationships, Results, Communication, Inclusiveness, Talent Development, Agility, and Planning
  • The ability to make a minimum of a two-year commitment


  • Fluency in language other than English a plus


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