Bottom Line is dedicated to helping first-generation students from low-income backgrounds get into college, graduate from college, and go far in life. Our vision is to dramatically transform urban communities by producing thousands of new career-ready college graduates.
As one of the first college support organizations to focus on college completion, Bottom Line now produces best-in-class college graduation rates that eliminate the significant gap between first generation students from low-income backgrounds and their wealthier peers. We operate regional programs in Massachusetts, where we were founded in 1997, New York City and Chicago that collectively serve over 7,000 students. We plan to open two new sites in major urban areas and increase our footprint to over 10,000 students by 2020.
Bottom Line focuses on students who have the desire and potential to earn a degree, but lack the support structures necessary to navigate the college application process, make a responsible school choice, succeed in college, and prepare for a meaningful career.
Over the last 20 years, Bottom Line has developed a proven and proactive long-term, high-touch, high impact model. Full-time, trained and specialized advisors leverage our DEAL model which addresses the four key areas that are most likely to lead to college success: Degree, Employability, Affordability, and Life. Our relationship and results focused approach helps our students change their lives by gaining economic mobility through college selection, graduation, and career-readiness.
At Bottom Line, we also have a strong commitment to Diversity, Equity and Inclusion. We aim to attract qualified applicants who hold these same values, and help us further recognize and celebrate the diversity among us.
When you join Bottom Line, you will find a rewarding, fast-paced, results-oriented environment. We build strong relationships with our students and with each other. We take our work seriously, and we know that a focus on data and metrics is integral to our continued success. Experts in our field, we are driven by our mission and motivated by the impact we’re achieving.
Bottom Line offers a comprehensive benefits package: https://www.bottomline.org/content/benefits
For more information, please visit www.bottomline.org and
The Manager of Development Operations (MDO) will manage and oversee the operations of Bottom Line’s multi-site Development function. This work ensures that Bottom Line is able to raise the funding necessary to support our programs effectively and efficiently, because development staff are successfully leveraging shared tools and systems, most notably, our Salesforce CRM.
The primary responsibility of the MDO is to create and find efficiencies in the systems and processes that support our fundraising activities. Though the majority of fundraising activities occur locally in our regions, the MDO sits on our National Team to both understand local implementation plans and ensure coordinated efforts across sites and with the National team. The responsibilities of this role span many aspects of strong development operations - from the management of on-line transactions to the strategic organization of contacts into donor segments to the reporting of progress to senior leaders of the organization.
A successful Manager of Development Operations will be considered a member of each regional development team though they sit on the National Team. The ideal candidate is a highly organized systems-thinker, an effective communicator and a skilled relationship builder. The MDO must understand the mechanics of Development and Development Strategy to be able to match systems and tools to the needs of our front-line Development teams. The MDO must have the ability to create and manage processes as well as the skill to train others on using systems and processes effectively.
The Manager of Development Operations is a new role – reporting directly to the Chief of Growth Strategy and Development. The MDO will sit in the National Office, based in Boston.
Strategy – 30%
Data Management and Reporting – 20%
Systems and Resources Management – 20%
Regional Operations and Support Services – 15%
Training and Communications – 10%
Team Support – 5%
Bottom Line defines a competency as a cluster of related knowledge, skills and attitudes that affects a major part of one’s job that correlates with performance on the job, that can be measured against well-accepted standards, and that can be improved via training and development. Competencies provide Bottom Line with a way to define, in behavioral terms, what it is that people need to do to produce the results that the organization desires, in a way that is in keeping with its culture. All employees are expected to demonstrate continued growth within our seven core competencies:
Duties, responsibilities and activities may change at any time with or without advanced notice.