• Director of Data and Evaluation

    Job Locations US-MA-Boston | US-IL-Chicago | US-NY-Brooklyn
    Posted Date 2 months ago(4/14/2019 9:17 AM)
    Program Management
    10% – Some travel to Massachusetts, New York City, and Chicago sites
    Work Hours
    9:00 am to 5:00 pm with additional hours as needed
    Regular Full-Time
    Salary Range
    low 70s- mid 80s, commensurate with experience
  • Overview & Benefits

    Bottom Line is dedicated to helping first-generation students from low-income backgrounds get into college, graduate from college, and go far in life.  Our vision is to dramatically transform urban communities by producing thousands of new career-ready college graduates.


    As one of the first college support organizations to focus on college completion, Bottom Line now produces best-in-class college graduation rates that eliminate the significant gap between first generation students from low-income backgrounds and their wealthier peers. We operate regional programs in Massachusetts, where we were founded in 1997, New York City, and Chicago that collectively serve over 7,000 students. We plan to open one new site in a major urban area and increase our footprint to over 10,000 students by 2020.


    Bottom Line focuses on students who have the desire and potential to earn a degree, but lack the support structures necessary to navigate the college application process, make a responsible school choice, succeed in college, and prepare for a meaningful career.


    Over the last 20 years, Bottom Line has developed a proven and proactive long-term, high-touch, high impact model.  Full-time, trained and specialized advisors leverage our DEAL model which addresses the four key areas that are most likely to lead to college success: Degree, Employability, Affordability, and Life.  Our relationship and results focused approach helps our students change their lives by gaining economic mobility through college selection, graduation, and career-readiness.


    At Bottom Line, we also have a strong commitment to Diversity, Equity, and Inclusion. We aim to attract qualified candidates who hold these same values, and help us further recognize and celebrate the diversity among us. 


    When you join Bottom Line, you will find a rewarding, fast-paced, results-oriented environment. We build strong relationships with our students and with each other. We take our work seriously, and we know that a focus on data and metrics is integral to our continued success. Experts in our field, we are driven by our mission and motivated by the impact we’re achieving.


    Bottom Line offers a comprehensive benefits package.



    For more information, please visit www.bottomline.org and



    Candidates outside of Boston, MA, willing to work remotely with moderate travel, will be considered
    The Director of Data and Evaluation’s primary focus is to strengthen fact-driven decision-making by maturing Bottom Line's Data Analysis and Reporting capabilities (i.e. data collection, accuracy, storage, analysis, reporting, and use).
    This role will lead Bottom Line’s research, support leaders throughout the organization focused on data analytics with mainly internal research, and closely coordinate with other teams to provide outcomes reporting that leads to continuous improvement in order to best serve our student population.  This position will direct data governance, data architecture, and data quality initiatives.


    Primary Responsibilities:

    Internal Data and Evaluation - 65%

    • Serve as part of the program leadership team and contribute to the development, implementation and execution of data driven strategic initiatives
    • Use qualitative and quantitative research methods to identify organizational challenges and propose solutions to program delivery staff and other organizational leaders
    • Build new capability for the organization using predictive modeling and analytics
    • Direct annual research initiatives, and prioritize resources to ensure completion of projects and ad hoc requests
    • Prepare, or supervise the preparation of, research reports, summaries, presentations, and other materials that summarize findings for internal and external audiences
    • Create and manage a learning community (both virtual and in-person) of members engaged in data and evaluation work. Plan and oversee in-person events and training

    External Data and Evaluation -10%

    • Manage relationship with University of Virginia evaluation team, leading the oversight & coordination of Bottom Line’s randomized control trial evaluation
    • Collaborate with Development team in writing/preparation of proposals to fund or initiate research, evaluations, or special projects

    Staff Management - 20%

    • Manage one team member - Manager of Data & Systems
    • Meet regularly with direct report one-on-one to assess progress toward individual performance goals and team program goals
    • Coach direct report through challenges, creating space for direct report to explore growth opportunities
    • Provide feedback that gives direct report an understanding of their performance and demonstration of behavioral competencies at the present and where/how they can grow
    • Deliver formal annual performance review, as well as informal ongoing feedback
    • Maintain a supportive, inclusive, positive work environment
    • Ensure direct report feels connected to the mission
    • Work with National Program Leadership to create a development plan to retain and develop direct report
    • Work with National Program Leadership to move direct report from the role or the organization if they are not a good fit
    • Cover for direct report during planned (PTO) and unplanned (Sick time) absences
    • Plan for, approve, and resolve situations as they relate to time and attendance, and our other organizational policies

    Secondary Responsibilities:

    Organizational Support – 5%

    • Support other organizational teams as required, based on resources and workloads
    • Represent the Bottom Line brand in a positive light, and take actions to increase brand awareness throughout the community


    Duties, responsibilities and activities may change at any time with or without advanced notice.



    Candidates outside of Boston, MA, willing to work remotely with moderate travel, will be considered



    • Bachelor’s degree in a related filed
    • 7+ years of research experience
    • Minimum 2 years of supervisory experience
    • Experience in Salesforce or a similar CRM platform
    • Strong understanding of quantitative and qualitative data collection methodologies – such as probability-based complex sample design, surveys, focus groups, semi-structured interviews, and participant observation techniques – and a demonstrated ability to deploy these methods in applied settings
    • Demonstrated analytic skills, including knowledge of, and proficiency with, quantitative analytical concepts such as statistical methods, predictive analytics, Stata programming, database structures, and working with clustered data
    • Demonstrated ability to clearly and effectively present ideas and complex research insights, using a variety of mediums (including written reports, presentations, data visualizations, and proposals) to audiences with diverse knowledge and areas of expertise
    • Experience designing and building dynamic reports and dashboard using reporting software (e.g. Tableau, PowerBi, etc.)
    • Demonstrated commitment to Bottom Line’s mission, vision, and core values
    • Approaching mastery in Bottom Line's seven core competencies: Relationships, Results, Communication, Inclusiveness, Talent Development, Agility, and Planning


    • A master’s degree in social sciences, behavioral economics, data science, applied mathematics, or statistics
    • Experience with applied research to improve programming
    • Previous evaluation experience in a non-profit setting and/or knowledge of the fields of predictive analytics or behavioral economics


    All employees are expected to demonstrate continued growth within our seven core competencies.


    Competencies provide Bottom Line with a way to define, in behavioral terms, what it is that people need to do to produce the results that the organization desires, in a way that is in keeping with its culture.  Bottom Line defines a competency as a cluster of related knowledge, skills and attitudes that affects a major part of one’s job that correlates with performance on the job, that can be measured against well-accepted standards, and that can be improved via training and development. 

    • Relationships
      • Identifies opportunities and takes action to build and maintain meaningful and collaborative connections with various stakeholders
    • Results
      • Produces quality outcomes; compiles and analyzes data to drive future plans; uses creative solutions
    • Communication
      • Effectively articulates information in a clear, concise and timely manner to a wide range of stakeholders
    • Inclusiveness
      • Creates and maintains an environment that respects and values the identities and cultures of all colleagues and students we serve
    • Talent Development
      • Actively contributes to the hiring, development, retention, and promotion of a highly effective team
    • Agility
      • Demonstrates adaptability and openness to shifting priorities, needs of stakeholders, and organizational changes
    • Planning
      • Effectively and efficiently uses resources (people, time, materials, technology) in order to create, meet, and assess both strategic and task-oriented goals


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